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DXpoint transfer

  • mussalo Friday, February 22, 2019 3:41 PM Reply


    Wait now my new account doesn't work

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    post edited by mussalo on 2/22/2019 at 3:53 PM
  • Alisa-Deng @DX Staff @DX Staff Friday, March 22, 2019 9:30 AM Reply

    Hello @mussalo

    Could you please describe your question in detail?

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  • mussalo Friday, March 22, 2019 4:02 PM Reply

    Hello @Alisa-Deng,

    My account has little over 62 dx points. The new web page does not show my points at all.

    I can click the "historical points" and see the points there but the redeem does not work.

    So my question is how do I get to use my dx points?

    I saw that some users have created new user and requested to send the old points to the new user, do you recommend that?

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    post edited by mussalo on 3/25/2019 at 7:19 PM
  • Alisa-Deng @DX Staff @DX Staff Wednesday, March 27, 2019 5:52 PM Reply


    If you want to use the DX points in your old station, you could tell me the SKU you want here, and we could help you create a new order to send you items. Please notw that 10 DX points are equal with 1 dollar.

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  • mussalo Monday, April 1, 2019 6:57 PM Reply


    I would like to use my points to purchase Cable Winder SKU:505329

    I see that the historical points sections shows 62,72 so it should be sufficient.

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  • Alisa-Deng @DX Staff @DX Staff Wednesday, April 10, 2019 10:42 AM Reply


    I have send a PM to you for your issue.

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