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paid order showing not paid !

  • fatihfx Wednesday, February 27, 2019 7:15 PM Reply

    I paid my order (190128100178403789), but next day the order status showing "waiting payment". What can I do now ?

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  • fatihfx Thursday, February 28, 2019 12:55 AM Reply

    2019-02-26 03:14:17    Pending Payment    Order has been created, awaiting payment.    

    2019-02-25 16:02:13    Payment Processing    Payment is being processed.    

    2019-01-28 09:00:07    Pending Payment    Create order    


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  • matrix-neo Moderator Sunday, March 3, 2019 8:17 AM Reply

    did you receive a paypal/credit card confirmation for transaction?

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • fatihfx Sunday, March 3, 2019 3:57 PM Reply

    my payment rejected by dx.com. I repay, now no problem for payment process.

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  • matrix-neo Moderator Monday, March 4, 2019 2:28 PM Reply

    that is good news, remember, if you are a new customer DX may ask for a one time ID check to confirm who you are to protect your account

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11989) | Reviews | Tip post

  • fatihfx Friday, March 8, 2019 3:18 PM Reply

    after 10 days, my ordered items did not send out. ????

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  • Alisa-Deng @DX Staff @DX Staff Thursday, March 21, 2019 7:19 PM Reply

    Hi @fatihfx

    Your order have been shipped on 2019/3/13.

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