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Cannot submit a customs declaration

  • marlontls Friday, March 15, 2019 4:03 PM Reply

    Dear DX,

    I tried to submit the form https://home.dx.com/ReportsCenter/submitReport/report_type/4.html, but it doesn't work.

    When I upload an image or a pdf you will see it for 2 seconds and then it disapears.

    Could you please make sure I receive my tax and customes payment.


    The order number is 190206100159193905

    Posts(1) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Thursday, March 21, 2019 10:10 AM Reply

    Hi @marlontls

    Since you haven't buy the Import Tax&VAT Insurance  for your order, we are sorry we can't cover the tax for you.

    Posts(1070) | Reviews | Tip post

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