Wish
DX  » Community » Forums
«See all threads (in General Discussions)
General Discussions

Order stuck on preparing shipment

  • Aeroyal Saturday, March 16, 2019 2:04 AM Reply

    Dear Support,

    @alisa-deng


    Kindly note that i have placed 3 orders couple of days ago, status of the orders are still preparing shipment please do review the orders and process them in the nearest possible time.

    190301100121436960

    190307100138376205

    190310100156602011


    Additionally i was charged twice for order #190307100138376205


    Best of regards.


    Posts(11) | Reviews | Tip post

  • Aeroyal Monday, March 18, 2019 7:53 PM Reply

     @Alisa-Deng


    Kindly update in regards to my orders as they have been in processing for a very long time.


    Regards.

    Posts(11) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Thursday, March 21, 2019 2:50 PM Reply

    Hi @Aeroyal

    Your message have been replied, if you have any problems for your order, please ask in there.

    Posts(1047) | Reviews | Tip post

  • Aeroyal Thursday, March 28, 2019 5:09 AM Reply

    @Alisa-deng

    Kindly note orders is still preparing shipment kindly follow up

    Posts(11) | Reviews | Tip post

  • Aeroyal Thursday, March 28, 2019 5:19 AM Reply

    @alisa-deng

    Kindly see the status of my request 

    Posts(11) | Reviews | Tip post

    post edited by Aeroyal on 3/28/2019 at 5:32 AM
  • Valia64 Wednesday, April 3, 2019 12:20 AM Reply

    I have the same problem. Order was placed on 24th of March with payment confirmed and being processed from 25th. Order being processed still. Never happened before, maybe they are trying to send all the items together?

    Posts(5) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Thursday, April 4, 2019 9:51 AM Reply

    @Aeroyal

    If you still have any probles, please ask in the order message, the seller will follow it up.

    Posts(1047) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Thursday, April 4, 2019 9:53 AM Reply

    Hi @Valia64

    Could you please tell me the order number you have problem with.

    Posts(1047) | Reviews | Tip post

  • Valia64 Thursday, April 4, 2019 1:24 PM Reply

    Hi, @Alisa-deng ,

    Order Number is 190324100185228837.
    At the present time - order is still in proccessing state.

    Posts(5) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Monday, April 8, 2019 11:10 AM Reply

    @Valia64

    You could leave an meesage in the order page if you have any problems for your order.

    Posts(1047) | Reviews | Tip post

Page 1 of 2
Go to Page:
«Reply to this thread (in General Discussions)
General Discussions

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere