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Order 190307100182663879 - never shipped

  • arocholl Friday, March 22, 2019 11:56 PM Reply

    Hi,


    I created this order with Express Delivery on March 7. We are on March 22 and still is NOT EVEN SHIPPED!


    I asked 2 times on the order comments and never got an answer. There is not even a button to CANCEL the order.


    Either you can ship this week or please cancel the order, otherwise will open a Paypal dispute. Enough is enough.

    Posts(17) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Tuesday, March 26, 2019 11:32 AM Reply

    Hi @arocholl

    If you have any problems, please ask in the  message, the seller will reply you.

    Posts(1047) | Reviews | Tip post

  • arocholl Wednesday, March 27, 2019 4:08 AM Reply

    Yeah, that should be the case, but they don't for days. Anyway, we want to cancel the order already, please help indicate how to do that. Your system does not offer a "cancel order" button.

    Posts(17) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Wednesday, March 27, 2019 3:33 PM Reply

    @arocholl

    Please ask in the order message.

    Posts(1047) | Reviews | Tip post

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