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Order not being shipped

  • marianoglc Tuesday, April 2, 2019 10:26 PM Reply

    It's been 10 days since I bought a product and still the status is "Procesing Shipment".


    How do I get a refund?


    I send several messages in the order but none has been replyed.

      

    Posts(1) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Wednesday, April 3, 2019 1:18 PM Reply

    Hello @marianoglc

    Could you please tell us the order number, then we can check for you.

    Posts(1070) | Reviews | Tip post

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