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Order #190401100190428716 hasn't been shipped

  • DimaSo Thursday, April 4, 2019 12:17 AM Reply

    Order # 190401100190428716

    I have ordered "MVPRODUCT Shipping In 24 Hrs". 63 hours (nearly 3 days) passed by since I payed for the order. But the order hasn't shipped out. No aswers on my messages in "Leave a message for the seller".

    For the product here https://www.dx.com/p/sunwayman-v11r-infinite-magnetic-control-500-lumens-3-mode-mini-flashlight-black-2017162#.XKTbMqRS-Hs we see "set (9987set available)".

    So, what about your "Free Shipping In 24 Hrs"? What about answering to customer?

    What's going on?


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  • DimaSo Friday, April 5, 2019 2:09 AM Reply

    Nothing has been changed in situation. The order is not shipped out. Nobody from DX answers.

    The ticket system has disappeared. "Cancel the order" button disappeared.

    As I see other people have same problems.

    DX.com scamed? Just collecting the money from people?

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  • Alisa-Deng @DX Staff @DX Staff Monday, April 8, 2019 1:19 PM Reply

    Hello @DimaSo

    Your order message have been replied, please check.

    Posts(1062) | Reviews | Tip post

  • DimaSo Wednesday, April 10, 2019 6:45 AM Reply

    2019-04-10 Order Detail.pngLook at your product page https://www.dx.com/p/sunwayman-v11r-infinite-magnetic-control-500-lumens-3-mode-mini-flashlight-black-2017162#.XK0HzqRS-Hs :
    - "MVPRODUCT Free Shipping In 24 Hrs"
    - "9987set available"
    So, what "we are awaiting the restock of item" you are talking about? Who learned you to lie so rude way? What you do is fraud activity.
    Return my money back.

    Posts(8) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Wednesday, April 10, 2019 9:49 AM Reply

    @DimaSo

    If you have any problems, please ask in the order message, the seller will reply you.

    Posts(1062) | Reviews | Tip post

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