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Problem with order that hasn't arrived

  • KTL13 Friday, April 5, 2019 12:07 PM Reply

    Hello,


    My order is #190206100140742122and it has shipped at 17/02/2019. Until now I haven't received it. I have talked to customs and the official post office and they have not got any idea.

    I have sent 3 messages without any response.

    If there is any problem with my order I would like a request of a refund.

    Posts(1) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Monday, April 8, 2019 11:02 AM Reply

    Hello @KTL13

    Your order message have been replied, please check. And please ask in there if you still have any problems.

    Posts(1047) | Reviews | Tip post

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