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Cancel order

  • mauricioever Thursday, April 11, 2019 5:20 AM Reply

    I need cancel order unshipped, there is a way to do?


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    post edited by mauricioever on 4/11/2019 at 9:32 PM
  • leuuuuu Friday, April 12, 2019 9:07 PM Reply

    Same problem here. I need cancel this order (Order Number: 190327100137623048), too much delay.


    2019-03-27 18:45:04    Shipment Processing    Order is being prepared for shipment.    


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  • Alisa-Deng @DX Staff @DX Staff Saturday, April 20, 2019 11:01 AM Reply

    Hi @mauricioever

    Could you please tell me the order number.

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  • Alisa-Deng @DX Staff @DX Staff Saturday, April 20, 2019 11:02 AM Reply

    Hi @leuuuuu

    Your order have been cancelled, please check.

    Posts(1073) | Reviews | Tip post

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