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Someone of staff DX can help me?

  • Rhandinho Saturday, April 13, 2019 8:45 AM Reply

    I have a big problem! i buyed an product in 13/10/2018 06:41

    but i don't received yet, the people named Isabel no reply my ticket a much time,

    the last reply her is here.

    "Bom dia Rhanderson,

    Se tem problema, poderia falar comigo aqui, irei ajudar resolver.



    it in 2019/3/12 3:49:18 (UTC)luyf [Request]

    But, never reply me and i don't want lose my money

    it is wrong, i buyed, i payed, i need receiver the item.

    Please staff of Deal Extreme, can solver this?

    PS: Sorry for my english, i'm brazilian and don't speak very well the language

    My number order is 181012001089458518

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  • deka75 Monday, April 15, 2019 5:54 AM Reply

    I thing dx.ocm is dead, you san speak only with marketing on facebook,  but he does not know anything.

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  • Rhandinho Monday, April 15, 2019 7:20 AM Reply

    complicated, but, it's not over yet, the DX will go fix it, the corporate not need this, many age in the market for to get dirty like this, with money whats not his.

    Please, @Alisa-Deng help me a solver this.

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  • TC19x Tuesday, April 16, 2019 12:53 AM Reply

    The admin(s) on the Facebook page delete comments that are critical of DX.

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  • Rhandinho Tuesday, April 16, 2019 8:51 PM Reply

    This is wrong, what's happening with DX? always buyed here, never have problem, now all here have the same problem, buyed and not has received...

    Do what's happening staff DX?

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  • Alisa-Deng @DX Staff @DX Staff Saturday, April 20, 2019 10:17 AM Reply

    Hi @Rhandinho

    Our CS  have  reply your ticket, please check.

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  • Rhandinho Saturday, April 20, 2019 8:46 PM Reply

    Ok, i will go check, 

    Thanks Alissa.

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  • Rhandinho Tuesday, May 14, 2019 4:08 AM Reply

    Alisa, i still waiting for refund, 

    do you can help me about this?

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  • Alisa-Deng @DX Staff @DX Staff Tuesday, May 28, 2019 4:38 PM Reply

    @Rhandinho, Hi, may I ask did you leave message on your order interface, order number 181012001089458518?

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  • Rhandinho Tuesday, May 28, 2019 6:18 PM Reply

    Yes, but no answer...

    How i receiver my money back with the ticket page off? Please Alisa, answer me?

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