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Cannot log into my account

  • chaosoto Wednesday, May 29, 2019 1:37 PM Reply

    Anyone else having issues logging into their account? I have even reset the password and try the new one and it keeps saying its not correct.

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  • marcohashi Monday, June 10, 2019 11:02 PM Reply

    me too.... 

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  • Alisa-Deng @DX Staff @DX Staff Wednesday, June 12, 2019 9:27 AM Reply

    @chaosoto, @marcohashi, Hi, may I ask have you tried "Forgot Your Password?" option in login in interface? Please pay attention to case sensitivity and note whether space is lost when you change your password.

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