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Order not send

  • Juniperus Thursday, June 13, 2019 9:39 PM Reply

    my order 190605100114905813 is freezed, no updates at all after paying the product.

    Finnish wood-dragon.





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  • Pirambocas Friday, June 14, 2019 6:57 AM Reply

    Same here, no answer whatsoever about my order 190530100122248713 since payment confirmation 13 days ago. Not the first time that happens, but this time you don't even get a confirmation after a message asking what happened. This website used to be the best, seems they don't care anymore...


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  • Alisa-Deng @DX Staff @DX Staff Friday, June 14, 2019 2:25 PM Reply

    Hello @Juniperus

    The seller have replied  your order message, please check.

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  • Juniperus Saturday, June 15, 2019 3:32 AM Reply

    Thank You ,


    order status is now shipped.

    Finnish wood-dragon.





    Posts(86) | Reviews | Tip post

  • Pirambocas Saturday, June 15, 2019 4:03 AM Reply

    Hi Alisa,


    Could you please check my order 190530100122248713 as well? No changes since May 31st.


    Thank you

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  • Alisa-Deng @DX Staff @DX Staff Saturday, June 15, 2019 9:45 AM Reply

    Hi @Pirambocas

    We are waiting for the restock of the item you ordered, so your order still haven't been shipped.

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