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I accidentally clicked "Confirm Recipt"

  • John50001 Tuesday, July 16, 2019 6:11 AM Reply

    Hello, I accidentally clicked "Confirm Recipt" before I got the package. Is this a problem? Will I still get it?

    It was shipped in 2019-06-27 08:17:38 with PostNL and since then there was no update on the status of the shippment with the tracking number. 

    The only update it displays is "2019-06-27 11:17 "The Item is at the shippers warehouse"

    Order number is 190616100196373811


    Posts(2) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Friday, July 19, 2019 7:03 PM Reply

    @John50001, Hi, please don't worry, it has no effect, and I have contacted my customer service representative colleague to handle your order, she'll leave message on your order interface as soon as possible. Please check later.


    Posts(1047) | Reviews | Tip post

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