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How do I return an item?

  • DX4LIFE Monday, November 30, 2009 12:19 PM Reply
    I need to return this item. There is no way U can find the return address. PLEASE GIVE ME THE RETURN ADDRESS AND GIVE ME THE STEPS TO RETURN IT. I Have Emailed, Submitted Support Tickets, but no response. Please give me:
    >Return Address
    >Steps for Return
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    mod edited (Hakan_G) on 11/30/2009 at 6:51 PM
  • LAL Moderator Monday, November 30, 2009 6:47 PM Reply
    What is your order number, pls?
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
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    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
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  • DX4LIFE Monday, December 07, 2009 11:29 AM Reply
    My order number: 0726M0AC
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  • LAL Moderator Monday, December 07, 2009 1:09 PM Reply
    Your ticket was opened less than a week ago, I presume.
    If you don´t get a response until Friday, post here again.
    DON´T close your ticket.
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
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  • ycg123 Monday, June 28, 2010 12:02 AM Reply
    Hi, i need to return an item that is damaged, i submitted a ticket and received a response from DX. Is that response from them my rma? Can i already mail the item back to get a replacement?....I really would like to get a replacement soon. I had bought this for my husband for father's day he loved it but when he saw that the screen was broken and told me i felt bad. And really did not get to use it :(.... The sku for the ordred item is: 39169

    please help.. i really really would like to replace it soon...

    thank you
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  • makis16 Wednesday, October 02, 2013 5:38 AM Reply
    I bought this product:http://dx.com/p/m-pai-i9500-mtk6589-quad-core-android-4-2-3-wcdma-bar-phone-w-5-0-fhd-wi-fi-gps-white-217877 and it came DOA.
    Ticket is open from 9/21/2013 but still no reply regarding the product return instructions.
    Order number is 130815001045980496.
    Thanks.

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  • Inaamsheriff Friday, October 06, 2017 12:30 AM Reply

    I brought a DooGee Mix, for my wife's birthday and it doesn't work, The charger works but The phone dosen't charge nor does it start..
    Very dissappointing, its my first purchase and have already have a few stuff in my wish list for my daughter and some other relatives..

    I hope this is resoved ASAP

    Posts(1) | Reviews | Tip post

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