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I am very disappointed from your customer service

  • McJordaN18 Monday, February 14, 2011 5:38 PM Reply
    I have ordered from you a package about 3 month ago (at the 6.12.2010)
    and the package has been marked as shipped (few days later) and it yet has not came to me.
    I understand that its gone.. things happens, I don't blame DX for losing my package..
    I just want them to care about it a little more..
    I have sent 3 massages at the customer service about that (in about 1-2 weeks waiting)
    and none of them has got a reply

    (there is nothing wrong with the email address or anything like that, they just didn't care enough to response to it)

    So I hope that other people will read this and gets a different opinion about DX.

    I know for sure that I will not buy from DX again.


    Have a nice day,
    Yarden.
    Posts(15) | Reviews | Tip post

    post edited by McJordaN18 on 2/14/2011 at 5:42 PM
  • McJordaN18 Monday, February 14, 2011 5:53 PM Reply
    that is so wonderful to get a reply finally..
    It is very sad that I should spell my self so badly to get a finally response..

    any way yes I got a tracking number: 1206QG1S
    shipping date is 12,12,2010


    By the way, Its not my problem but its very lame that DX got so old letters..
    If they can't reply to them so they should close the whole business.. I bet that eBay will never makes that happen
    Posts(15) | Reviews | Tip post

    post edited by McJordaN18 on 2/14/2011 at 5:57 PM
  • Leonardob0880 Monday, February 14, 2011 7:28 PM Reply
    that is no the tracking number. is the order number.
    Posts(9287) | Reviews | Tip post

  • amitpatel Monday, February 14, 2011 9:35 PM Reply
    i order my stuff i got it but it was wrong then i try to inform them but there is no response so i am awearing you guys never ever buy anything from this suite unless you would like to through your money in garbadge.
    Posts(1) | Reviews | Tip post

  • begee08 Monday, February 14, 2011 9:41 PM Reply
    MacJordan,your response is from one of the moderators who is not affiliated with DX. As per his signature.


    He is trying to assist you however.

    I suggest you be patient, DX will respond to your ticket in good time.
    DX is bad for my productivity at work...
    I'm from Perth, Western Australia
    Klaatu barada nikto!
    Posts(897) | Reviews | Tip post

  • McJordaN18 Tuesday, February 15, 2011 3:42 AM Reply
    I found what you meant by tracking number and its blank.
    so no I don't have tracking number.
    Posts(15) | Reviews | Tip post

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