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  • Ghlargh Saturday, March 12, 2011 11:45 AM Reply
    I recently cancelled a few orders using the new feature, "cancel order" button, on the order page.

    The longest one took about 30 hours until a refund was issued to paypal, the other two took 2 hours. Compare that to a year ago when the refund process could easily drag out for 2 weeks because of having to go through the ticket system.
    Posts(3622) | Reviews | Tip post

  • mbrandhu Saturday, March 12, 2011 3:27 PM Reply
    Received a package today after only 19 days :-)
    regards from Germany:
    Markus

    With best regards from Germany:
    Markus
    Sometimes my english isn´t the best - sorry for that, I´m a pupil

    TIP ME NOW if you like my post :-)
    Posts(1779) | Reviews | Tip post

  • Konaguy Saturday, March 12, 2011 7:07 PM Reply
    Ordered 2/10/11 received 3/12/11 This was after Chinese new year, and they celebrate and take some time off work to relax themselves so expect a small delay. Shipment destination Kailua Kona Hawaii. The U.S postal workers deliver my package the day after a Tsunami landed here! U.S postal service is awesome and so is 'DX" Yes you have to wait a month for shipping but mind you it's a free shipping service and out of their hands when shipped by multiple parties.This is my 4th order from DX, and all of my item i have received in excellent working condition. Be patient, you will receive your goods.
    Posts(34) | Reviews | Tip post

  • AuSlade Sunday, March 13, 2011 11:32 PM Reply
    I ordered on the 26th of Feb, and whilst there was a delay, it was, up to a point, expected.

    However, I was very surprised and pleased that my parcel showed packaging on Friday, and then updated to shipped over the weekend, and now, according to China Post it's already in the air !

    It looks like another 4 week from order to received parcel for me. The only downside, I didn't get all my items. Oh well, they'll ship soon enough. I have enough toys coming to play with.
    Thinking: Try it sometime.

    Wiki/Help: http://help.dx.com/Welcome.ashx


    Posts(388) | Reviews | Tip post

  • dxcool Monday, March 14, 2011 12:10 PM Reply
    Never Had any problems What so ever with DX

    Everything has been better than expected :)
    You have pocket money and then you stumble apon DX
    money no more. :D
    Posts(83) | Reviews | Tip post

  • cyclist Moderator Monday, March 14, 2011 8:27 PM Reply
    Just used Live Support and got through in under one minute, kinda shocked me!!! Although, a connection problem meant it took an hour to add several items to my order, but its all done now, and im happy.
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(16892) | Reviews | Tip post

  • piepeloi55 Tuesday, March 15, 2011 3:53 AM Reply
    I earlier posted under the name Rogerke positive feedback and mentioned i would came back if there is progress in the new orders. And yes there has been! My 2 orders where packaged in 2 days and the next day they were shipped! Looks like DX found solutions to problems of the past! Great service!

    In meantime i have placed 4 new orders today ( 03134M0Y , 0313SRSN , 0313GTWU , 031539YX ) and i will have you updated if there is progress in it.
    Posts(16) | Reviews | Tip post

  • Ryciukas Tuesday, March 15, 2011 5:27 AM Reply
    Yes, nice work DX.
    Must say I was little schocked when ordered on Saturday, February 19, and on Sunday, March 13 package is already in my post office ..... Unbelievable... Too fast. To such a small country like Lithuania - delivered very very fast.
    Big thanks DX.
    Posts(67) | Reviews | Tip post

  • bosoko Tuesday, March 15, 2011 11:45 AM Reply
    I've spent like 700$ here so far and I've received all of my packages, some even in 12 days. Only one product was DOA and it was quickly replaced free of charge after contacting CSE.

    DealExtreme rules!
    Posts(364) | Reviews | Tip post

  • Staalborstel Tuesday, March 15, 2011 2:11 PM Reply
    I got my order cancellation refund in 24 hours :D. Thanks DX.
    Posts(62) | Reviews | Tip post

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