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- How-to guide for accounts

  • Hakan_G Moderator Sunday, May 04, 2008 5:38 PM Reply
    How-to guide for accounts
    Part 1: Creating an account
    Part 2: Look at your Orders (Invoice, Tracking numbers and Shipment Address)


    You will need to create an account to fully take use of the features offered at this site.
    Some of the features are:
    -Follow your order progress
    -See your tracking numbers
    -Change the delivery address and/or the recipient name
    -Collect DX points (by purchasing, referring and also by helping in the forum). DX Points are used as store credit and they can be used for 'buying' products.
    etc.


    Part 1: Creating an account
    Before creating an account please note that for the account to work fully, you will need to use the same e-mail address as you are using when paying with PayPal.

    Step 1:
    On top of DX web pages to the right there is a link to 'My Account/DX Points', please open it.


    http://i31.tinypic.com/16glhqp.jpg
    img src: http://i31.tinypic.com/16glhqp.jpg




    Step 2:
    Create an account by opening the 'Register Now' link.


    http://i27.tinypic.com/2ujm2xl.jpg
    img src: http://i27.tinypic.com/2ujm2xl.jpg




    Step 3:
    Fill in all necessary information. Please make sure you use the same e-mail address as you are using when paying with PayPal.


    http://i25.tinypic.com/ifa0ps.jpg
    img src: http://i25.tinypic.com/ifa0ps.jpg





    Part 2: Look at your Orders (Invoice, Tracking numbers and Shipment Address)

    In order for you to look at your Order to find out status for shipment, Tracking Numbers and DX-Points please login to your account [once again, please make sure the account you login to is using the same e-mail address as the PayPal account that was (or is going to be) used for payments].


    Step 1:
    On top of DX web pages to the right there is a link to 'My Account/DX Points', please open it.


    http://i31.tinypic.com/16glhqp.jpg
    img src: http://i31.tinypic.com/16glhqp.jpg




    Step 2:
    Please login by using your account information.


    http://i26.tinypic.com/30xbbkl.jpg
    img src: http://i26.tinypic.com/30xbbkl.jpg




    Step 3:
    To view information about your Order click on:
    * My Account
    To view information about your DX Points click on:
    * DX Points


    http://i30.tinypic.com/zmbf5d.jpg
    img src: http://i30.tinypic.com/zmbf5d.jpg



    Step 4:
    When looking at your account, you will at first see:


    http://i25.tinypic.com/scq3kp.jpg
    img src: http://i25.tinypic.com/scq3kp.jpg



    When scrolling down you will see 'Account Preferences' and 'My Wish List'
    Here you can make changes to Account Password, Manage Forum Subscriptions and Your Wish List.


    http://i30.tinypic.com/1z70vt5.jpg
    img src: http://i30.tinypic.com/1z70vt5.jpg




    Scrolling down to the bottom of the page, you will see:
    'dx reward points collected' with a possibility to view details of when and how many points were received or used.

    Step 5:
    In the 'Order Summaries' list you can click on any Order number and you will be transferred to the Tracking Summary of that Order.
    Here you will be able to see tracking numbers (if available) or shipment numbers (non trackable).


    http://i29.tinypic.com/11t4htc.jpg
    img src: http://i29.tinypic.com/11t4htc.jpg




    By pressing on the Invoice link, you will be transferred to a new page with detailed information about your items that you have purchased. Also, if there are Partial Shipments, you will be able to see which items got shipped and which did not.


    http://i30.tinypic.com/30roh3a.jpg
    img src: http://i30.tinypic.com/30roh3a.jpg



    Other functions that are available in the same menu are 'Update Address', 'Cancel Order' and 'RMA & Replacement'

    In the 'Update Address' page you can not only change the Address but also the name of the recipient.



    Step 6:
    To view more information about your DX Points you click on the 'DX Points' link from Step 3 above.
    Here you will see 'DX reward points summary' with information about the availability of your points. Points from purchasing takes 60 days to get active, while other types of points (such as Review Points, Tips etc.) are active immediately
    You can order products with available points via the Customer Service Express system.
    10 DX points corresponds to $1.


    /Hakan_G


    PS. Forum search words: How-To Guide Create Account DX Points Invoice Tracking Number Shipment Status
    I'm not part of DX Staff, only a forum moderator. My comments are my own
    views and might not reflect the views of DX.
    Got Questions for DX? Use CS Express: http://services.dealextreme.com/
    Posts(15528) | Reviews | Tip post(60)

    mod edited (lal2009) on 10/22/2009 at 4:29 AM
  • andrade4 Sunday, May 04, 2008 6:20 PM Reply
    Excellent work Hakan, this will help a lot of people :)
    ===========
    http://www.youtube.com/user/dx4lover
    ^Lots of DX reviews
    Vancouver,Canada
    Posts(4043) | Reviews | Tip post

  • raindy @DX Staff @DX Staff Sunday, May 04, 2008 11:05 PM Reply
    Hakan_G, thanks a lot, appreciated it.
    Got Questions? Use CS Express: http://services.dealextreme.com/

    Product Requests: http://www.dealextreme.com/feedbacks/productrequest.dx
    Posts(889) | Reviews | Tip post

  • Poons Monday, May 05, 2008 1:05 AM Reply
    Nicely done Hakan_G, I think you really deserve those 60 DX points for helping newcomers.

    Posts(246) | Reviews | Tip post

  • Hakan_G Moderator Monday, May 05, 2008 1:17 AM Reply
    Thanks for the positive feedback!
    Hopefully the pictures will be changed very soon to better quality and with frames in order to distinguish the pictures from the rest of the text.
    And I will look out for errors and correct them when needed.

    Maybe I will also add more info about other features.
    I'll let the future decide :)
    I'm not part of DX Staff, only a forum moderator. My comments are my own
    views and might not reflect the views of DX.
    Got Questions for DX? Use CS Express: http://services.dealextreme.com/
    Posts(15528) | Reviews | Tip post

  • Fudgieguys Tuesday, July 29, 2008 8:26 PM Reply
    I wish I had come here first before trying to figure things out for
    myself.

    Anyway, great job on the thread.

    My question is there a way to change email address?

    Or would I need to open another account?

    Thanks

    Bill
    Posts(7) | Reviews | Tip post

  • Hakan_G Moderator Wednesday, July 30, 2008 3:55 AM Reply
    It's easier to create a new account with new e-mail.
    If you already have made orders, they will show up in the new account that is using the PayPal address.
    I'm not part of DX Staff, only a forum moderator. My comments are my own
    views and might not reflect the views of DX.
    Got Questions for DX? Use CS Express: http://services.dealextreme.com/
    Posts(15528) | Reviews | Tip post

  • Fudgieguys Wednesday, July 30, 2008 9:48 AM Reply
    Hakan_G

    Thanks, that sounds pretty good to me. I had a minor safu with
    my current email address, long story so I will not bore you with
    the details. Answer to the second part of your thread was that
    I had no tracking or order information on the so to be old email.

    Thanks

    Bill
    Posts(7) | Reviews | Tip post

  • eleejh Saturday, November 01, 2008 6:14 AM Reply
    It's really a good reference.
    Posts(2) | Reviews | Tip post

  • ravigateway Wednesday, November 19, 2008 8:46 AM Reply
    Very useful and most appreciated
    Posts(55) | Reviews | Tip post

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