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Impossible to change the shipping address after an order

  • hihi22 Thursday, August 18, 2011 4:41 AM Reply
    It's impossible to change the shipping address by myself because orders from DX OFFERS don't appear in the DX account !

    I have send a first request in DX Offers Inquiry to ask them to change my address but the solution provided was changing address in the DX login account ... It's weird ! I have send a second request to change my shipping address.
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  • Vakaria Thursday, August 18, 2011 6:11 AM Reply
    Same problem here....my adress came out . and I cant change it =X
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  • Olli Top 10 Forum Poster Thursday, August 18, 2011 6:48 AM Reply
    DX offers order should appear here
    http://offers.dealextreme.com/order/index.php

    Please make sure that you have logged in with account that is using your PAYPAL EMAIL ADDRESS
    - If you want my attention, write @Olli
    - I'll always subscribe to threads I've written to, so please do not @
    then
    - For latest DX hot discounts, see: http://tinyurl.com/DX-Deals
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  • hihi22 Thursday, August 18, 2011 11:28 AM Reply
    Yes , I know that DX offers should appear here : http://offers.dealextreme.com/order/index.php but the problem is that it's impossible to update/change the address in case of mistake.
    And yes i'm using my paypal email address.
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  • raindy @DX Staff @DX Staff Monday, August 29, 2011 9:05 AM Reply
    guys, if you want change your address, please open a ticket at
    http://services.dealextreme.com/forms/dxoffers.aspx

    later, we will make possible for you to change address by yourself.

    NOTE, offer delivers very quickly. You don't have much time to change address, even by yourself. So the most important is to INPUT THE CORRECT ADDRESS.

    Thanks
    Got Questions? Use CS Express: http://services.dealextreme.com/

    Product Requests: http://www.dealextreme.com/feedbacks/productrequest.dx
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  • andre65 Friday, January 27, 2012 7:56 AM Reply
    I have the same issue.

    I had opened a ticket AFTER the package was sent back to DX because of an outdated address that was still in paypal.

    DX offered me to pay $2 to resend, and after payment I should change the address.

    However, probably because the same order no is used, and it is still marked as sent, I cannot change the address.

    Opened e new ticket, hope it is still in time...

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