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What's the real status on purchases from DX Offers?

  • gabb01 Thursday, August 25, 2011 5:10 AM Reply
    Just curious.

    I bought that 9 LED flashlight that was up the first day, but on the order page it says "packaging" (for 10 days now but doesn't matter) and if I click on "view" it says "status: processing".

    CSE hasn't responded yet so maybe someone knows.


    Unfortunately orders on DX Offers do not show up on DX so the long order number they give you at DXO does not work for internal tracking or to look up the invoice on DX.

    At least it doesn't show up for me.
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    post edited by gabb01 on 8/25/2011 at 5:13 AM
  • capsa Friday, August 26, 2011 1:17 AM Reply
    I have the same situation as you.

    1) DX Brand 4 Color Pen with a Unique Carabineer Hook




    View | Review

    2) Quality DX Brand 9-LED Super Bright Flashlight




    View | Review

    I bought them 8/15/2011. Shipping status is processing. I don't know if something is happening or not.
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  • gabb01 Friday, August 26, 2011 11:22 AM Reply
    Exactly. Ship out in 1 or 2 days?
    It's been over 10 days for mine and there are 2 different statuses.

    So I'm not alone.
    I'm not going to order from DX Offers again until they tell me what's going on. Because you cannot cancel these orders.
    CSE has not replied yet.

    I don't care how long it takes really. I just want to know what's going on with my stuff and how they say something completely different from what's happening with a few of us.

    Like I said, the problem with this is that you cannot cancel these orders so I want to know the status. I do not have an option to wait or not like on DX.
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    post edited by gabb01 on 8/26/2011 at 11:32 AM
  • gabb01 Saturday, August 27, 2011 11:17 AM Reply
    Ah man what a scam. No CSE reply for about 5 business days.

    Waiting till Monday or I'm filling a dispute with Paypal.

    I already have proof that they say they ship in 1 or 2 days so the dispute will be a piece of cake.
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    post edited by gabb01 on 8/27/2011 at 11:18 AM
  • raindy @DX Staff @DX Staff Monday, August 29, 2011 8:55 AM Reply
    Guys, no worries.

    We will investigate the discrepancy between the status.

    And if your tickets are processed slowly, please IM me and I will take a look.

    No worries, we will not take your money off without shipping :-)
    Got Questions? Use CS Express: http://services.dealextreme.com/

    Product Requests: http://www.dealextreme.com/feedbacks/productrequest.dx
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  • gabb01 Monday, August 29, 2011 8:59 AM Reply
    How do I IM you Raindy?

    You mean a private message here on the forum?
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    post edited by gabb01 on 8/29/2011 at 9:00 AM
  • cyclist Moderator Monday, August 29, 2011 9:08 AM Reply
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • gabb01 Monday, August 29, 2011 8:09 PM Reply
    Just an update.

    My orders have been marked as "sent" now and I got an email confirmation.

    Thanks guys.
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  • capsa Monday, August 29, 2011 10:55 PM Reply
    Also mine have been shipped. Thanks. ‹(•¿•)›
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  • capsa Wednesday, August 31, 2011 7:59 AM Reply
    Two days ago shipped and today received. China Post can be very quick. :D
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