Wish
DX  » Community » Forums
«See all threads (in General Topics)
General Topics

DX offers What's happening?

  • Vladislav75 Monday, August 29, 2011 1:31 AM Reply
    Ordered and paid LED flashlight August 15, 2011. still packing status. When he finally will be sent? Order number: 1108158TS0LADO. Just placed an order and pay for High Resolution Car DVR with A Wide Angle Lance but so far the status of processing. Order Number: 110825B502DO. This is something suspicious or need to write a ticket to the Pay Pal? I can someone explain what is happening?
    Posts(57) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Monday, August 29, 2011 2:43 AM Reply
    Hi Vladislav,

    To start with, those are not your order numbers. They are probably the PayPal transaction numbers. Check the order in your account page again, the Order/Invoice # will have just 8 characters… in your case: 0815 - - - -.

    What do you find suspicious? Some items take longer than others to arrive from suppliers… weeks in some cases, so if you can’t wait, cancel your order! You do that with DX and you’ll get a refund in a few days. If you involve PayPal you can add a couple of weeks before getting your money back (minus their fee).

    Why not keep calm and ask DX if they have any information on availability of your items here: http://services.dealextreme.com/forms/ordertracking.aspx?type=checkstatus
    If you are not satisfied with their response, go to: http://services.dealextreme.com/forms/ChangeOrder.aspx?type=Cancel
    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7310) | Reviews | Tip post

    post edited by ozOzo on 8/29/2011 at 2:49 AM
  • raindy @DX Staff @DX Staff Monday, August 29, 2011 3:43 AM Reply
    hi Vladislav75

    We can not see your order in our backend system. Please open a ticket at: http://services.dealextreme.com/forms/dxoffers.aspx

    Be sure to provide your paypal Transaction id with us and let us help you.

    Thanks,

    Raindy
    Got Questions? Use CS Express: http://services.dealextreme.com/

    Product Requests: http://www.dealextreme.com/feedbacks/productrequest.dx
    Posts(889) | Reviews | Tip post

  • Vladislav75 Monday, August 29, 2011 5:11 AM Reply
    Under this warrant № 1108158TS0LADXO I have created a ticket 92C173A90933540C. Response has not yet been received. Good will create another ticket and № 110825JJB502DXO.

    Already created a ticket on this order 110825JJB502DXO . Ticket number B12A7B1E462041. Decree of the same transaction number in the Pay Pal.

    Very grateful for your help!


    Posts(57) | Reviews | Tip post

    post edited by Vladislav75 on 8/29/2011 at 5:37 AM
  • Olli Top 10 Forum Poster Monday, August 29, 2011 7:01 AM Reply
    please always create only 1 ticket per one problem
    - If you want my attention, write @Olli
    - I'll always subscribe to threads I've written to, so please do not @
    then
    - For latest DX hot discounts, see: http://tinyurl.com/DX-Deals
    Posts(5281) | Reviews | Tip post

  • Vladislav75 Monday, August 29, 2011 7:04 AM Reply
    Hello! Did, on every issue - his ticket. I would like to get on them my problem. I think the DX all the same reliable partner as before.
    Posts(57) | Reviews | Tip post

    post edited by Vladislav75 on 8/29/2011 at 7:07 AM
  • raindy @DX Staff @DX Staff Monday, August 29, 2011 8:28 AM Reply
    @Vladislav75
    no worries, we saw your paypal record. our CS girls will follow up your tickets soon :-)
    Got Questions? Use CS Express: http://services.dealextreme.com/

    Product Requests: http://www.dealextreme.com/feedbacks/productrequest.dx
    Posts(889) | Reviews | Tip post

  • Vladislav75 Monday, August 29, 2011 8:42 AM Reply
    Thank you, very grateful.
    Posts(57) | Reviews | Tip post

  • raindy @DX Staff @DX Staff Monday, August 29, 2011 8:48 AM Reply
    @Vladislav75

    buy more from us, so that we have more opportunities to help you lol
    Got Questions? Use CS Express: http://services.dealextreme.com/

    Product Requests: http://www.dealextreme.com/feedbacks/productrequest.dx
    Posts(889) | Reviews | Tip post

  • Vladislav75 Monday, August 29, 2011 9:02 AM Reply
    Sorry, did not understand humor. Is not telling the transaction number I can hurt yourself in the sense of security payments?
    Posts(57) | Reviews | Tip post

Page 1 of 2
Go to Page:
«Reply to this thread (in General Topics)
General Topics

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere