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  • My LCD was dead on arrival!

    posted by Schraubenzieher on 12/25/2012
    1 0

    Involvement:General (knows how to use it) - Ownership:1 week to 1 month

    Pros:

    Seemed to be a good price and quality.
    It came as a complete set, even with tools and screen - and backing protectos.

    Cons:

    Unfortunately it was D.O.A
    The philips screwdriver did not fit very well, but it works.

    OtherThoughts:

    Maybe it should have been packed in a "more solid way". I think a cushioned envelope is not enough for the shipping of such a sensitive device.
    A cardboard box would be a better packing.

    Bottomline:

    Now we will see if (and how) DX.com can handle such a case of customer complaint.

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