Involvement:Expert (understands the inner workings) - Ownership:1 day to 1 week
Small and portable
Shipping from HK just takes a while
The 1st unit I received was defective, no sound was transmitted when I talk. I figured this would be just a little bit of wasted money. But a few week later I filled out the online complaint form, and customer quickly responded and asked me what resolution I wanted. I asked for a replacement unit, which works fine. I am pleasantly surprised at the quality of customer service, it really is 1st rate, way exceeded my expectation.
It works fine as a travel telephone, to go along with my magicjack plus unit. Perfect companion.
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