Involvement:General (knows how to use it) - Ownership:1 day to 1 week
It keeps your neck straight. I sit behind a desk a lot so I tend to let my head hang down between my shoulders looking at a computer screen. If I use it about 15 mins a day I feel it helps release the tension a bit by stretching my neck properly and making me aware to keep a good posture.
Build quality is decent. When inflated it feels solid and supportive around the neck.
I had no issues with a strong smell. Yes there was a slight "new plastic" odor, but it is hardly noticable. I only mention it because other people have had very smelly ones.
I don't feel it's relaxing, but it fits comfortably and it is no torture wearing it.
Also it's not meant to be used as a neck pillow (like those airplane inflatable headrest ones) but as a health item, so as long as you use it for that purpose, I think it's a good buy.
I do think you should not use it more than about half an hour a day. There is also a warning in the manual not to use it too much.
If you ask me it's worth the money. And does what I need it to do.
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