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Deducted referral points from a +60 days purchase

  • fran82 Tuesday, December 27, 2011 1:56 AM Reply
    Hi guys

    I have no words to express my frustration.

    Today I have been deducted referral points from an order which was placed 75 days before.

    What is this? or I am wrong?

    I think that the system has a failure somewhere... why is that possible?

    Points deduction from orders which were placed more than 60 days ago!!! Referred points which became from "pending" to "active" because it has passed 60 days... but now deducted!!!!

    (sorry for my English, perhaps is not completely understandable)
    .

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    post edited by fran82 on 12/27/2011 at 1:57 AM
  • sheepish Top 10 Forum Poster Sunday, January 1, 2012 8:09 PM Reply
    Remembering 30 years.
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  • sheepish Top 10 Forum Poster Wednesday, June 19, 2013 5:33 AM Reply
    Your post now makes so much more sense. That would have been under the old system, right? Perhaps the new system is not really so new.

    http://club.dx.com/forums/forums.dx/threadid.1302005 is my thread (which you have already found) about the same problem.
    Remembering 30 years.
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  • Voriki Top 10 Forum Poster Sunday, June 23, 2013 7:01 PM Reply
    Sheepish, This means that if DX would have to rectify this "site bug" years back? :o
    One could only imagine how many points have been wrongfully deducted because of this.
    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
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  • sheepish Top 10 Forum Poster Sunday, June 23, 2013 7:17 PM Reply
    Yes, and what a mess to sort out that will be. But most of times DX has stolen points like that will not have been noticed.
    Remembering 30 years.
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  • sheepish Top 10 Forum Poster Tuesday, July 30, 2013 5:15 PM Reply
    @fran82 how many points have you found missing in this way? Was it only the once that you noticed?
    Remembering 30 years.
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  • fran82 Wednesday, July 31, 2013 2:40 AM Reply
    I have a lot ones.... not only 1...

    I have no idea on how much, but I can calculate if you want.. when i have the time to do that...
    .

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  • sheepish Top 10 Forum Poster Wednesday, July 31, 2013 3:14 AM Reply
    More than once, so the problem is bigger than I thought. And it's harder to notice it happening now because refunds appear in the list with the same date and time as the original referral points.
    Remembering 30 years.
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