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Partner Program (Affiliates)

Stopped tracking

  • paul_b Thursday, May 1, 2014 5:55 AM Reply
    I've been using the affiliate program for 2-3 months.. receiving steady referrals, and since 04/06 I've received no new referrals..
    but my website traffic has more than doubled.

    Is this the case for anybody else?
    Posts(27) | Reviews | Tip post

  • CrashinDutchman Monday, May 5, 2014 5:51 PM Reply
    Yes, I am seeing similar behavior.
    Posts(96) | Reviews | Tip post

  • paul_b Tuesday, May 6, 2014 2:52 AM Reply
    Please may a DX staff respond to this.
    Posts(27) | Reviews | Tip post

  • paul_b Tuesday, May 6, 2014 5:10 AM Reply
    Is this usual poor service of DX?
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  • LAL Moderator Tuesday, May 6, 2014 5:33 AM Reply

    This is a forum Only... if you want to contact customer service, you have to open a ticket
    https://cs.dx.com/Ticket/Index
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
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  • Zirantest @DX Staff @DX Staff Tuesday, May 6, 2014 10:58 AM Reply
    @paul_b
    @CrashinDutchman
    Hi, sorry to hear that, could you please give me your affiliate ID, I can ask our IT colleagues to check that.
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  • paul_b Tuesday, May 6, 2014 3:18 PM Reply
    47998987
    Posts(27) | Reviews | Tip post

  • CrashinDutchman Tuesday, May 6, 2014 3:23 PM Reply
    @Zirantest,

    My aff code is: 99592476

    My referrals have been doing well until around the end of March with over 100 points per day and I had a couple of good days mid May, then it went downhill.

    Thank you for your efforts!
    Posts(96) | Reviews | Tip post

  • Zirantest @DX Staff @DX Staff Tuesday, May 6, 2014 3:36 PM Reply
    @paul_b
    We checked your data but found no bug.
    Most of the orders brought by you were happened at the end of the February, and 4 orders in March, 2 orders at the beginning of April.
    We recommend that focus more on the "action" but not the traffic, because affiliate is in CPS mode, DX can only pay you when you bring DX valid order, so try to select more relevant SKU then put in your website, that will bring you more points.

    Good luck!
    Posts(60) | Reviews | Tip post

  • Zirantest @DX Staff @DX Staff Tuesday, May 6, 2014 3:43 PM Reply
    @CrashinDutchman
    I'm sorry but I need you to confirm again whether 99592476 is your affiliate ID or not.
    Because I check the system that since your registration (of the affiliate system) at the end of Jan this year, the total order amount you brought to DX is $64.86, only 5 orders.
    Posts(60) | Reviews | Tip post

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