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  • mcblack Monday, May 12, 2014 12:02 AM Reply

    I have made an order since April 2, 2014 at DX listing with Order #: DXN140402QH1H1 but I haven't received my order yet. It says it has shipped but when I checking the tracking number in Singpost its says in the status "Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article) ". This means that it hasn't been shipped at all?

    So what happened? Can any of the staff here at DX advice?
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  • tbassakyros Tuesday, May 13, 2014 6:47 AM Reply
    Try using this link http://www.17track.net/index_en.shtml I chatted earlier today with a dx agent trying to track an item thats been in transit for 6 weeks now. It seems to provide more information than the normal tracking site in order history. Also allows multiple tracking numbers in 1 search.
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  • GraceWu @DX Staff @DX Staff Wednesday, May 21, 2014 9:57 AM Reply
    Hi mcblack,

    Sorry for late reply. After checking your order tracking#, the package was delivered. If you have any problem, please contact our customer service : http://service.dxlisting.com/support/home. Thanks!

    DXListing Team
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