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eud.dx.com status impossible to know

  • benrv Tuesday, July 1, 2014 4:07 AM Reply
    I have the same problem. I placed a order 14 days ago, still can't track my order. Can someone tell me when it will arrive? RC310135751NL
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    post edited by benrv on 7/1/2014 at 4:51 AM
  • Smile2014 @DX Staff @DX Staff Tuesday, July 1, 2014 1:57 PM Reply
    @Shemek100

    You can check it on the site https://tracktrace.postnlpakketten.nl/Search/SingleShipment.aspx?lang=en It Sorted at PostNL June 27. Now it is way to delivery. Please wait patiently.
    Very sorry for the delay.


    Best Regards
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  • Smile2014 @DX Staff @DX Staff Tuesday, July 1, 2014 2:01 PM Reply
    @benrv

    Sorry to the late reply.
    Could you tell us your order number? Or tell us the destination country.
    Waiting for your reply.

    Best Regards
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  • benrv Tuesday, July 1, 2014 4:29 PM Reply
    @Smile2014

    My order number is 140616135013925166. Today I received just two products, I thought it was all in one shipment?
    Could you tell me when the other items will arrive?
    Thank you in advance.
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  • Smile2014 @DX Staff @DX Staff Wednesday, July 2, 2014 2:20 PM Reply
    @benrv

    For your order 140616135013925166, we shipped it with two packages: RC310135751NL, RC310135765NL.
    RC310135765NL has been delivered, and RC310135751NL is in shipping to your home. Please wait for few days more.
    Then the value in every package can not be over $30 when we ship your order. If the value over $30, we will ship the order with two or more packages.
    Hope your understand.

    Best Regards
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  • Nierkiuz Friday, August 8, 2014 12:00 AM Reply
    Hello,

    Can you please let me know the status of my order: 140806135017892773?
    It says payment processing although I have received email saying that "Congratulations on Your Order Successfully Paid".

    Many thanks,

    EDIT: "Ignore above, payment was processed"
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    post edited by Nierkiuz on 8/8/2014 at 10:29 PM
  • Zappypick Saturday, August 9, 2014 3:52 AM Reply
    Hallo.
    Can you tell me the status of my order please order number: 140731135017502565 ??
    I keeps saying Payment confirmed for the last 9 days....
    I thought EU direct was faster with delivery

    Thanks
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  • Smile2014 @DX Staff @DX Staff Wednesday, August 13, 2014 3:42 PM Reply
    @Nierkiuz

    We have shipped a part products for your order 140806135017892773.
    These are the tracking number: RC310413340NL, RC310409155NL, RC310409141NL. The shipping information will be updated online later. Please wait for 2 days.
    For unshipped items, we will ship them as soon as possible.
    Hope your understand for the delay.

    Best Regards
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  • CIASWE Wednesday, August 20, 2014 6:26 PM Reply
    Hi,

    I can't track my orders even though it got "shipped" status on 08-11, when i enter my trackingNumber at PostNL it just says "Parcel not found".

    Can someone help me to find out where they are?

    RC310412755NL
    RC310409929NL
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  • Smile2014 @DX Staff @DX Staff Friday, August 22, 2014 5:55 PM Reply
    @CIASWE

    The two items are in shipping.
    RC310412755NL is on transport to the country of destination.
    RC310409929NL has arrived at the recipient´s delivery point. Express to be dispatched to the recipient, other items notified. Please pay attention to the shipping information.


    Best Regards
    Posts(645) | Reviews | Tip post

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