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Is DealeXtreme reliable?

  • Yianni1 Sunday, July 6, 2014 1:55 PM Reply
    Edit: Thanks to everyone that posted. To conclude DealeXtreme is very reliable I look forward to using DealeXtreme often!
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    post edited by Yianni1 on 7/6/2014 at 8:49 PM
  • bosoko Sunday, July 6, 2014 4:07 PM Reply
    I've made about 70 orders here and all have come through. I've RMA'd a few items with no problems and gotten mostly coherent and helpful responses from customer service. Fairly reliable if you ask me.
    However, if an item is out of stock it's very unlikely it's ever going to be back in stock.
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  • matrix-neo Moderator Sunday, July 6, 2014 7:49 PM Reply
    ok, it may sound biased coming from a mod, but DX is overall reliable, yes sometimes a mistake is made, no one is perfect, but it seems most complaints are because of out of stock items, DX is a reseller, you pay DX, DX orders from a third party supplier, when DX get it the item is shipped to you, so you can see if the third party is unreliable or the shipping carrier is slow DX will still get the blame!
    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index

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  • gasbag11 Top 10 Forum Poster Sunday, July 6, 2014 8:39 PM Reply
    I've made about 40 orders over 2 1/2 years and gotten every item I've ordered, or a refund for 1 order that was lost by China Post. To me DX is 100% reliable concerning getting your orders, or a refund when necessary. It can take time though. In some cases, it can take a considerable amount of time.

    DX has never been known for speed, and a lot of the postal systems they use have been going in slow motion for the last several months. If you're not in a hurry to get the things you order, you should do fine here. I'll take total reliability with my money over speed any time.

    PS. I'd suggest never paying extra for expedited shipping. Items are often out of stock. (mostly for a few days, but occasionally 2 weeks or longer)

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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