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What's happening with my AUD direct order?

  • MrWiggles Wednesday, August 6, 2014 9:27 PM Reply
    Hi,

    Can you tell me what's happening with my order?
    Order number is: 140730132017989812
    Ordered on 30/7/2014, it's been sitting at 'Payment confirmed for 7 business days.
    The AUD site says it would ship in 1-3 days.

    Posts(3) | Reviews | Tip post

  • cyclist Moderator Wednesday, August 6, 2014 10:15 PM Reply
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

  • MrWiggles Thursday, August 7, 2014 6:26 AM Reply
    Yep, raised one of them.
    Ended up using the "my item hasn't arrived after 20 days" issue, even though that isn't true.
    Posts(3) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Thursday, August 7, 2014 7:19 AM Reply
    Remembering 30 years.
    Posts(24950) | Reviews | Tip post

  • MrWiggles Thursday, August 7, 2014 7:38 AM Reply
    Well i would have used that if it had shown up on the ticket page, but it wasn't there. And i've already opened a ticket on the order so i can't create another one.

    Kind of difficult to find this stuff. Hey DX, maybe a list of all the ticket options on one page would be better than having links spread across the site...
    Posts(3) | Reviews | Tip post

  • cyclist Moderator Thursday, August 7, 2014 7:39 AM Reply
    They're the same ticket, so alls good.
    You could try Live Chat if you want.
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

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