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Kentiger TZ800 or HY800 with European main plug

  • Joennuh Monday, August 18, 2014 10:30 PM Reply
    You already heave the Kentiger TZ-800 on your website which is appearantly more common known as the Kentiger HY800 on the internet.

    I life in The Netherlands and unfortunately this device comes with a Japanese mains plug which I can't use directly on a European mains plug.

    Thanks to a Google search I now do know that there does a Kentiger TZ-800 / HY800 model exist with a European mains plug. I saw it on a Italian Amazon webpage. Unfurtonately I don't understand any Italian word so I can't order at that place.

    Ordering the Kentiger TZ-800 with an Japanse mains plug to European mains plug adapter at DX also isn't very practical.

    Could you please add the Kentiger TZ-800 / HY800 model with European mains plug as soon as possible? I really like to buy it soon at your website.
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  • Fernando Monday, September 1, 2014 9:31 AM Reply
    you mean sku 301379?
    DX.com

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  • Joennuh Monday, September 1, 2014 1:52 PM Reply
    Yes, but I needed it with a European power plug instead of a Japanese / Chinese one. I don't know exactly which kind of power plug is displayed on the photo's but definately not a European power plug.

    In the mainwhile I ordered the SKU you mentioned along with a power plug converter. Couldn't wait for the better solution. :-P
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  • Fernando Monday, September 1, 2014 1:55 PM Reply
    if this case, then your problem solved.

    the plug is two-pin flat one as in the picture.

    the european one you were asking might be two-pin round, right?
    DX.com

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  • Joennuh Monday, September 1, 2014 5:42 PM Reply
    That's correct.

    I would appreciate the version with a European plug more and if I could exchange the ordered one for one with a European plug only have to send the first one back when I recieved the correct one I would do a exchange. Or else I just take the already ordered one.
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    post edited by Joennuh on 9/1/2014 at 5:43 PM
  • Fernando Monday, September 1, 2014 5:59 PM Reply
    the plug is not available, so the best option for now is keep the order as is.
    DX.com

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  • Joennuh Monday, September 1, 2014 6:13 PM Reply
    Alrighgt. I will do. A little bit a bummer, but if it all works it's okay. :-)
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