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I made a purchase and never received my product.

  • PFallon Friday, September 5, 2014 3:37 PM Reply
    I can not reach by phone or chat. frustrated.
    Posts(1) | Reviews | Tip post

  • matrix-neo Moderator Friday, September 5, 2014 5:15 PM Reply
    Use ticket or livechat which is generally open during HK business hours, re order has it been over 20 weekdays since shipping? if yes go here https://cs.dx.com/FAQ/Detail/63
    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11865) | Reviews | Tip post

  • cyclist Moderator Friday, September 5, 2014 8:33 PM Reply
    What is your order number?
    Do you have a tracking number?
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

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