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My order didnt arrive yet

  • francolasalvia Tuesday, December 9, 2014 4:49 AM Reply
    Hi, i bought two mice (razer deathadder), one in 25/09/2014 and the other jn 30/09/2014, im from Brazil.
    I would like to know if this is normal for shipments with this long range.
    Thank you!
    Posts(1) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Tuesday, December 9, 2014 5:31 AM Reply
    No, it is not normal. What is the status of your two orders (On the order page). Were they shipped? Do you have tracking numbers? (Click on the "Shipments" tab on the order pages). Check the tracking status on this site: http://www.17track.net/en/

    You should have contacted DX using this CS ticket: https://cs.dx.com/Ticket/Check/Order.Delay
    Worldwide 4G bands list:
    Worldwide 3G bands list:
    Posts(7310) | Reviews | Tip post

    post edited by ozOzo on 12/9/2014 at 5:32 AM
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