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Products Request

Shipping info

  • papanatasmclain Monday, September 28, 2015 6:21 PM Reply
    Hello. I just want to know how to see where my order is. It say full shiped. But the tracking number send to a page that oesn't put information about it.

    This is my order : 150915135095951627 Trackings number : RC314310076NL RC314338437NL

    First parcel was sent on 20 of september and still have no information.

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  • Nishant123 Monday, September 28, 2015 6:34 PM Reply
    Tracking number can take up to 10 days to show details.
    Try tracking on http://www.17track.net
    Real eyes realise real lies.
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  • papanatasmclain Monday, September 28, 2015 6:40 PM Reply
    Ok. Thanks Nishant123. I will wait. Thanks also for the link because DX send me to page that only show a big X.
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  • Maggie66 @DX Staff @DX Staff Tuesday, September 29, 2015 10:19 AM Reply
    According to the informations you provide, the logistics is as follows:

    img src: http://aud.dx.com/images/banner/1443492604_1503.png

    Another parcel was shipped on Sept.26th and the logistics is not update timely please wait. Also you can check it on this website https://www.internationalparceltracking.com/Default.aspx#/search

    Btw Chinese National Day is coming and the parcels will be delay. Hope you understand.

    Best Wishes,
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  • papanatasmclain Wednesday, September 30, 2015 2:52 AM Reply
    Hello Maggie. Thanks for the quickly response. Now im more relax with the situation. This the first time i can see where my package is. How i said before the link that you sent me to the Order page send me to a website that show me a big X.
    I will wait for my order like a child on christmas :) i hope that arrive soon and without taxes hehe. I will be in touch.

    Thanks again
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