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Import Tax and VAT Insurance

  • Matt789 Sunday, October 14, 2018 3:54 AM Reply

    Hello DX team, @Maye_Tao

    Regarding Order No: 180912001053866332

    Unfortunately this order was stopped at customs and I had to pay 50.55 import taxes

    I have included Import Tax and VAT Insurance as part of my order.

    Can you progress a refund please?


    1Mobile_Tax - Order No. 180912001053866332.jpg

    Posts(4) | Reviews | Tip post

  • PreyTec Thursday, October 18, 2018 11:22 PM Reply

    Thats what customs do, it sucks. the irish customs don't care about anything but phones. I've had a ebike battery come in and somehow the customs didn't ask any questions. But they have caught each and every phone I've ordered from china. 

    They even marked it as a gift, but that doesn't work anymore.

    Can I ask how long did your order take?

    BTW. I can see ur number

    Posts(2) | Reviews | Tip post

    post edited by PreyTec on 10/18/2018 at 11:26 PM
  • Matt789 Wednesday, November 21, 2018 3:41 AM Reply

    Hello DX team, @Maye_Tao

    As per initial post I paid Import Tax and VAT Insurance as part of my order, but still no refund?

    Posts(4) | Reviews | Tip post

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