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Cash Lost, product not received Yet!!!

  • Prakash2018 Monday, November 5, 2018 1:36 AM Reply

    I received the product. Thamks you,

    Posts(2) | Reviews | Tip post

    post edited by Prakash2018 on 11/9/2018 at 9:14 PM
  • ozOzo Top 10 Forum Poster Monday, November 5, 2018 7:49 AM Reply

     To start with, remove the screenshots from your post immediately. Never post personal details on a public forum! If you must post the correspondence from DX, first blank out your name, phone#, address and email.

    ...was expecting to get delivered on october 23rd 2018.

    How could you possibly expect it to arrive in UAE the same day it was posted in China?! The normal delivery time is about four weeks after the shipment date. If it has not arrived after that time, open a ticket at: https://cs.dx.com/Ticket/Check/Order.Delay. It may take another month before you receive a response from DX but do not open another or add to the ticket or you will go to the end of the queue again.

    You have not lost your money, just your patience... which is understandable.

    Worldwide 4G bands list:
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  • Prakash2018 Monday, November 5, 2018 12:30 PM Reply

    My product track number RQ543741167MY

    Order number 181017001094400909

    Pls help me to Track my item

    Posts(2) | Reviews | Tip post

    post edited by Prakash2018 on 11/5/2018 at 12:40 PM
  • Alisa-Deng @DX Staff @DX Staff Monday, November 5, 2018 2:26 PM Reply

    Hello @Prakash2018

    Our customer service staff  have replied your ticket.

    Posts(1078) | Reviews | Tip post

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