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huion replacement pen inspiroy h950p

  • exlenders Tuesday, November 27, 2018 1:31 AM Reply

    my tablet stopped working properly, so i contacted huion to help with my issue
    after some "tests" they said thast it seems that the problem is with my pen
    and they said that i should ask for a replacement (with their confirmation) so i contacted "dx" sending a ticket
    then they asked for me to send an email with a video of the problem to an email called "after-sales"
    but then, i received an email saying that it was "Quota exceeded"
    i tried sending again for 3 days and nothing changed
    so dx, i need an answer

    Posts(2) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Saturday, December 8, 2018 1:18 PM Reply

    Hello @exlenders

    Could you please tell us the ticket number.

    Posts(1070) | Reviews | Tip post

  • exlenders Sunday, December 9, 2018 2:35 AM Reply


    Posts(2) | Reviews | Tip post

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