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Notice: Switch to the new station on November 28.

  • FCSMVovan Friday, November 30, 2018 3:45 AM Reply

    DX only makes it worse for its customers. The update brought even more errors than it was. You'd better set up a support system that doesn't respond to people for months or doesn't respond at all and not your update with solid errors. DX didn't make it easy to buy, it made it even harder. The list of orders, sc and points is not displayed ,and they are not displayed at the time of ordering. Also, the price of the goods is misleading, it becomes higher when you go to the page with the product, although initially exhibited the country of delivery. And this is not the whole list of errors. Stop it, stop!

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  • sheepish Top 10 Forum Poster Friday, November 30, 2018 5:02 AM Reply

    And now I'm not signed in on the forum either.

    Edit - uh, what!? The bar at the top of the page says I need to log in but I can post. Madness!

    Remembering 30 years.
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    post edited by sheepish on 11/30/2018 at 5:03 AM
  • gasbag11 Top 10 Forum Poster Friday, November 30, 2018 5:43 AM Reply

    The bar at the top of the page says I need to log in but I can post. Madness!

    Nah! Just DXness. LOL

    Maybe the forum/home page login/out systems are just out of synch. 

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • Alisa-Deng @DX Staff @DX Staff Friday, November 30, 2018 9:36 AM Reply

    Hi @All

    Sorry for the inconveinence caused you, if you want to find your old order, please follow below step to go on:


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  • Kaiquem Friday, November 30, 2018 10:46 AM Reply

    my purchase simply disappeared from the order tab, how can I resolve this?

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  • Richtopia Friday, November 30, 2018 10:55 AM Reply

    @Alisa-Deng's instructions bring me to here: https://my.dx.com/MyOrders/Index. Can you see your orders there? I never had any prevoiusly so I can't confirm if it works.

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  • Kaiquem Friday, November 30, 2018 11:07 AM Reply

    I just canceled my purchase for the delay and doubt on delivery and I come across the rrebolso offline page, did I lose my money?dx.png

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  • Kaiquem Friday, November 30, 2018 11:08 AM Reply


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  • catalysist Friday, November 30, 2018 11:09 AM Reply

    No, these instructions are false they don't work.

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    post edited by catalysist on 11/30/2018 at 11:16 AM
  • Kaiquem Friday, November 30, 2018 11:11 AM Reply

    what do I do?

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