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Netherlands Postal Codes broken

  • Marijn100 Wednesday, December 19, 2018 3:40 AM Reply

    Hi I'm trying to add a new shipping adress but my postal code isn't accepted.

    A dutch (netherlands) postal code has 4 numbers and two Alphabeical characters.

    https://en.wikipedia.org/wiki/Postal_codes_in_the_Netherlands

    Also, not really a problem but out postal system doesn't care about the State/Province/Region

    Using Chrome 71.0.3578.98 on macOS 10.14.2

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  • bburg Wednesday, December 19, 2018 7:56 PM Reply

    I experience the same problem.

    Without a correct Dutch postal code the order delivery may fail.


    Also it is impossible to place a ticket about any problem like this because of the predefined choices in your ticket system.


    Ik have used DX for many years but at this moment it is no longer possible.

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  • Alisa-Deng @DX Staff @DX Staff Saturday, December 22, 2018 4:51 PM Reply

    Hello @Marijn100 @bburg

    You can try it again now.




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  • bburg Saturday, December 22, 2018 5:56 PM Reply

    No progress.

    Dutch Postal code in Shipping addres is still not accepred

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  • cryptonegg Wednesday, December 26, 2018 4:35 PM Reply

    Dear DX,


    I have the same problem. Since the site has been renewed (no order history as well) this is a problem. The Dutch postal/zipcode is not accepted. Please do something about it.

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  • orbiter2006 Thursday, December 27, 2018 5:43 AM Reply

    I cannot order anything from DX , at checkout the system asks for my state, when I choose Zuid-Holland my city disappears.

    When I want to select my city , it is not listed !   When I choose Other, I can re-enter my city (s-Gravendeel) but then my zipcode is invalid.  I have had an account for years with correcvt shipping address, why ask for state again at every checkout ?


    Why does the new site block all orders from the netherlands !  When checking out using Paypal you allways get a valid shipping address !

    Very frustrated that this has not been solved yet, not good for your business ! 


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  • Jonathanbax Sunday, December 30, 2018 6:29 AM Reply

    I have the same problem with not accepting the Zip/postal code. Plz fix soon!

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    post edited by Jonathanbax on 12/30/2018 at 6:30 AM
  • pa4evr Sunday, December 30, 2018 11:15 AM Reply

    Try to buy some stuff too. Filled my cart. When wanting to pay, my postcode is not excepted. It's still the same I used for years.

    If you want the Dutch to buy stuff from you you realy should deal with this appropriately! Not on trial and error.

    Postcode mask in the Netherlands is 4 digits and two letters, like 9999AB.

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  • sanderpetiet Wednesday, January 2, 2019 6:45 PM Reply

    Same problem here. I simply cannot order anything at this moment.

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  • NLJMB Friday, January 4, 2019 7:15 PM Reply

    Same problem: postal code not accepted. Impossible to order

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