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My orders are shipped but seem gone as is my money

  • WIM10HAVE Wednesday, January 30, 2019 8:48 PM Reply

    I purchased computers and electronics Jan 5, 2019.  Orders #190105100142099053, #190105100170657.   I paid everything immediately and received 2 order tags by email.


    DX.COM's your estimate to deliver was 7 to 10 days to supply.  Till today nothing arrived.  There seem _NO_ visible tracking updates?! ... all seems shipped since Jan 9, 2019, but after that date, there are _NO_ updates.


    Also, DX.COM does not reply to my customer queries and they bounce any email I send with unable to deliver?!.   What is going on?  I purchased for over 150 USD in goods.  ... 


    DX.COM what is your problem?  I used to be very happy with DX.COM but now I am getting worried.  Please contact me by mail and/or update my customer support filed tickets.


    Thx,

    Wim.

    Posts(1) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Wednesday, February 27, 2019 11:15 AM Reply

    Hi @WIM10HAVE

    Sorry for the inconvenience caused you. Your order is in processing.

    Posts(1062) | Reviews | Tip post

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