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Items not delivered

  • claudiobs Tuesday, June 4, 2019 2:55 AM Reply

    On 24/09/2018, I made an order to buy 4 items. Order Number: 180924001067574316.

    So far, 2 items weren’t delivered yet: SKU # 471696 (Bag) and SKU # 327303 (Watch).

    The item SKU # 571467 (Lightsabers) was delivered spoiled, probably it was bended during shipping.

    I would like to keep buying from DX.com, but only after I get my orders delivered properly.

    I hope you can solve the problems I reported and hope to continue a positive relationship with your Company.

    Kind regards.

    Posts(2) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Friday, June 14, 2019 3:53 PM Reply

    Hi @claudiobs

    Our CS will contact you for your issue, please check your mail box later.

    Posts(1062) | Reviews | Tip post

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