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Item not shipped, no updates, no response

  • filipeleao Thursday, June 20, 2019 8:56 AM Reply

    My order 190616100158431232 was not delivered and the website says it was delivered after 3 days of purchase, only that the delivery is to brazil.

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  • gasbag11 Top 10 Forum Poster Friday, June 21, 2019 7:42 PM Reply

    and the website says it was delivered

    Does it say "delivered" or "shipped"? There's a HUGE difference.

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • liangym @DX Staff @DX Staff Tuesday, July 2, 2019 5:22 PM Reply

    Hi @filipeleao,

    We have reply your order message, pls check.

    Posts(34) | Reviews | Tip post

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