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Over a year and haven't received.

  • Alpe12 Thursday, July 18, 2019 4:12 AM Reply

    I bough "Micro HDMI to HDMI HD Connecting Cable - Black (1.45m)-414476" on 09 June 2018, order number 180609001037747841. Timeline of support:


    2019-01-18 01:17:23 = sended a ticket to dx complaining about it.

    2019-03-09 09:12:36 = support responded asking if I have received it already.

    2019-03-27 17:48:29 = sended another ticket (can't answer on the same one), saying no.

    2019-05-16 09:46:45 = support asked again if I have received it already.




    And I also have two orders from 2019-03-19 that I haven't received yet and I fear it's going to be the same problem. Numbers 190319100162344661 and 190319100176927850.


    I have bought a lot of things here in the past without problem. But those 3 last orders are a shame. Unbelievable.

    Please solve this.

    Thanks.

    Posts(1) | Reviews | Tip post

    post edited by Alpe12 on 7/19/2019 at 4:11 AM
  • liangym @DX Staff @DX Staff Wednesday, September 4, 2019 10:01 AM Reply

    Hi @Alpe12
    The order 180609001037747841: We have contacted you by email, please check it.
    About other 2 orders, the seller have give you the reply in the order  message, if you still have any problem, please ask in there.

    Posts(34) | Reviews | Tip post

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